Shipping policy

 

Sacred Native Shipping Policy

Processing Time

  • Orders are processed within 1-2 business days.
  • Custom-made or personalized orders may take longer, depending on the complexity of the design.

Shipping Methods and Delivery Times

  • Standard Shipping: Delivery within 5-7 business days.
  • Express Shipping: Delivery within 2-3 business days.
  • Overnight Shipping: Next business day delivery for orders placed before 12 PM.

International Shipping

  • We offer international shipping to select countries. Delivery times vary by destination.
  • Customs and import duties may apply and are the responsibility of the customer.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.
  • You can track your order through our website or the carrier’s website.

Shipping Address

  • Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.

Delays and Issues

  • In case of any delays, you will be notified via email.
  • If your order is delayed due to unforeseen circumstances (e.g., weather, carrier delays), we appreciate your patience and understanding.

Lost or Damaged Packages

  • If your package is lost or damaged during transit, please contact us immediately.
  • We will work with the carrier to resolve the issue and ensure you receive your order or a replacement.

Return Shipping

  • Customers are responsible for return shipping costs unless the item received is incorrect or damaged.

Contact Information

  • For any questions or concerns about your order, please contact our customer service team at contact@sacrednative.co or by phone 801-557-8507